Local crews dispatched 24/7 across Oklahoma City, Edmond, Norman, Moore, Tulsa, Broken Arrow, and 48 Oklahoma-area cities. IICRC-certified technicians handle water, fire, storm, and sewage damage, and bill your insurance directly.
TWM Water Restoration serves the entire Greater Oklahoma City area with IICRC-certified, locally staffed crews. From a burst pipe in an Edmond two-story to fire damage in a Norman bungalow or a spring storm that floods half a Moore subdivision overnight, we dispatch 24 hours a day, 365 days a year, because the person who shows up to your house should already know which neighborhood they're driving to.
Every Oklahoma City job starts with a free on-site assessment. We document the loss to your carrier's specifications, work directly with adjusters at State Farm, USAA, Allstate, Liberty Mutual, Farmers, and Travelers, and bill insurance directly so you only pay your deductible. With five-star Google reviews from neighbors across Greater Oklahoma City, we've built this business one home at a time.
Oklahoma City anchors the OKC metro as Oklahoma's state capital and largest city. Core ZIPs span the city: 73102 (downtown), 73103 (Midtown/Heritage Hills edge), 73104 (Bricktown), 73106 (Heritage Hills/Mesta Park), 73107 (Putnam Heights), 73108, 73109, 73111, 73112 (NW OKC), 73116 (Nichols Hills edge), 73118, 73120, 73127, 73132, 73134, and 73142. Each pocket carries its own construction era — historic Heritage Hills, Mesta Park, and Crown Heights homes from the 1900s-1930s sit alongside 1960s-1990s Quail Creek and 2000s-2020s far-northwest and far-southwest subdivisions.
Oklahoma City sits at the heart of Tornado Alley, and severe-weather history shapes the restoration landscape more than any other factor. The May 3, 1999 F5 tornado tracked through Bridge Creek, Newcastle, and into south OKC and Moore. The May 20, 2013 EF5 tornado devastated Moore and adjacent OKC neighborhoods. The May 31, 2013 El Reno tornado was the widest tornado ever recorded at 2.6 miles. Beyond tornadoes, severe hail through the spring storm season generates roof-driven water intrusion across the metro, and the December 2007 ice storm produced widespread tree-fall, extended power outages, and burst-pipe events. The North Canadian River runs through the city, with Deep Fork, Bluff Creek, and Lightning Creek tributaries draining the urban core. Lake Hefner and Lake Stanley Draper serve as the primary municipal water-supply reservoirs.
February 2021 Winter Storm Uri produced widespread pipe-burst damage across Oklahoma City — sustained sub-freezing temperatures across a city built for hot summers caught attic-mounted plumbing, slab-on-grade exposure, and exterior pool equipment loops simultaneously. The drought-to-deluge cycles characteristic of central Oklahoma also drive May and October peak-rainfall flood events that overwhelm urban drainage in Crown Heights, Quail Creek, and Edgemere Park lower-elevation pockets. Construction varies dramatically across the city — original cast-iron and galvanized supply lines in historic-district homes versus PEX manifolds in newer construction — and that vintage difference drives very different damage profiles.
Insurance coordination across Oklahoma City covers the major Oklahoma carrier roster — State Farm, USAA, Allstate, Liberty Mutual, Farmers, Travelers, Progressive, Nationwide, Shelter, and Oklahoma Farm Bureau — with higher-end Heritage Hills, Crown Heights, Mesta Park, and Quail Creek properties often carrying specialty coverage through Chubb Masterpiece, PURE, AIG Private Client, Cincinnati, or Vault. NFIP flood coordination is routine for Deep Fork and creek-adjacent properties. Recent work has taken our crews into Heritage Hills, Crown Heights, Mesta Park, and Quail Creek neighborhoods.
TWM Water Restoration partners with property managers, multi-family operators, and commercial building owners across our service markets. Our IICRC-certified crews respond 24/7 to minimize downtime, document the loss for insurance, and restore the property so tenants and operations get back to normal — fast.
Apartment complexes, condominiums, HOA-managed communities, and student housing all share the same pressure when disaster strikes: keep tenants safe, keep them in their units when possible, and keep ownership informed every step of the way.
Office towers, retail centers, restaurants, medical offices, warehouses, and hospitality properties run on tight margins and tighter schedules. Every hour a space is unusable is revenue lost, which is why we treat speed and documentation as equally important.
The same scope of work we deliver for residential, applied at commercial scale.
Live dispatch is answering the phone, including nights, weekends, and holidays. We'll mobilize a crew, document the scene, and coordinate directly with your insurance carrier.
These steps protect you, your family, and your insurance claim. None of them are difficult. All of them help.
If water is near outlets or appliances, stay out of the room until power is off. Never wade through standing water that could be electrified.
If it's a burst pipe or supply line, shut off the main water valve. If it's storm intrusion, move what you can out of the way.
Before moving anything, photograph every affected room from multiple angles. Insurance carriers require pre-mitigation documentation.
Sooner is always cheaper. Structural damage compounds within 24-48 hours. We'll dispatch the nearest crew at no charge to take the call.
TWM Water Restoration is built for one thing: getting your home and your life back to normal, fast. IICRC-certified crews, professional-grade equipment, and the depth to handle losses of any size, from a single burst pipe to a full commercial flood. Every job is run by a local team that treats your property the way they'd treat their own.
Every market we serve is run by a real local team: people who know the neighborhoods, the building codes, and the local insurance adjusters by name. When you call TWM Water Restoration, you reach the team that will be on your job site.
We document everything to carrier specs, communicate directly with adjusters, and use industry-standard estimating software. You sign one form. We take it from there.
TWM Water Restoration is an IICRC Certified Firm, and every technician is trained and credentialed to the industry's recognized standards in water restoration, fire and smoke restoration, and applied microbial remediation. The work is documented, the methods are proven, and the results are built to hold up.
This is what professional restoration actually looks like. Every job is documented from the first call to the final walkthrough, and every technician on site is IICRC-trained and TWM Water Restoration-employed.
A second-story supply line failure released an estimated 80 gallons of water into this Oklahoma City, OK residence. Our IICRC-certified water damage restoration crew arrived on site within 60 minutes of dispatch. Standing water was pulled with truck-mount extraction, contents were inventoried for insurance pack-out, and structural drying began the same day.
Our mitigation work included containment, controlled drywall demolition cut 12" above the water line per IICRC S500, structural drying, and content pack-out. Once the home was dry and documented, the homeowner's reconstruction was completed by one of our trusted partner contractors — including the hardwood floor refinishing, repaint, and final fixture reset shown above. Direct billed to the homeowner's carrier — homeowner paid only the deductible.
Drywall and insulation cut back to expose studs per IICRC S500. Axial movers and an LGR dehumidifier ran for 5 days until framing moisture content fell below 15%. Skipping demolition is how structural damage compounds within 48 hours behind walls that look fine on the outside.
When water reaches solid hardwood, most contractors quote a tear-out. We dried this Oklahoma City, OK floor over 4 days with mat extractors and ambient dehumidification, then sanded, sealed, and refinished it on site. The homeowner kept the original wood and saved an estimated $14,000+ versus full replacement.
We're adding photos from new water, fire, and storm damage jobs as they're completed. Want to see specific work for your property type? Ask when you call.
Most homeowners' policies cover sudden water damage, fire, storm, and sewage losses. We document every step to your carrier's specifications, communicate directly with adjusters, and bill insurance directly, so you focus on your family while we focus on the claim.
Book Now for a Free InspectionYou pay your deductible. We invoice your carrier for the rest. No upfront costs, no surprise bills.
We come out, assess the damage, and document everything for your claim. No fee. No pressure to use us.
Industry-standard estimating software, photo documentation, and direct adjuster communication. We handle it all, start to finish.
State Farm, Allstate, USAA, Liberty Mutual, Farmers, Travelers, and more. If you have a policy, we can work with it.
Every review on this page is verified from our Google Business Profile. The names are real, the stories are real, and so was the water on their floors.
"I was referred to TWM Water Restoration from a family friend that used them in Dallas. Very happy with my experience with them. They packed up my belongings in our large office where the water damage was, stored it then fixed my floor damage while I sat back. Great guys to work with from start to finish!"
"Showed up fast, explained everything in normal words, and treated us kindly. If water damage hits you, call them first."
A clear path through the chaos. We move as fast as possible through every stage of mitigation, document everything to your insurance carrier's specifications, and hand off cleanly to your reconstruction partner so the rebuild can start without delay.
On-site walk-through with thermal imaging and moisture meters. Full documentation for your insurance claim, all on day one.
Truck-mounted extraction, containment of affected areas, removal of unsalvageable materials. We stabilize before we restore.
Commercial-grade dehumidifiers and air movers, monitored daily until structural moisture meets industry-standard targets.
Drywall, flooring, paint, fixtures: completed by an independent reconstruction company. We hand off our full mitigation documentation to a trusted partner GC — or whichever rebuild contractor you choose — so the rebuild starts from clean, dry, fully-documented conditions.
From Edmond to Norman, Tulsa to Yukon. Crews staged across the Oklahoma City and Tulsa metros so we're never more than a short drive from your address.
The questions homeowners and property managers ask most often, answered straight. If yours isn't here, just call.
Every hour matters. Drywall and subfloor degrade within 24-48 hours. Soot bonds permanently in 72. Call now and we'll dispatch the nearest crew, at no cost to even take the call.