Local crews dispatched 24/7 in Frisco and across the DFW metroplex. IICRC-certified technicians handle water, fire, storm, and sewage damage, document the loss for your carrier, and bill insurance directly.
TWM Water Restoration serves Frisco and the wider DFW metroplex with IICRC-certified, locally staffed crews. From a burst pipe in a Frisco two-story to fire damage in a Plano ranch home or a North Texas hailstorm that floods half a Frisco subdivision overnight, we dispatch 24 hours a day, 365 days a year, because the person who shows up to your house should already know the streets in your neighborhood.
Every Frisco job starts with a free on-site assessment. We document the loss to your carrier's specifications, work directly with adjusters at State Farm, USAA, Allstate, Liberty Mutual, Farmers, and Travelers, and bill insurance directly so you only pay your deductible. With 500+ five-star Google reviews from neighbors across DFW, we've built this business one home at a time.
Frisco was a small farm town of about 6,000 people in 1990 and is now one of the fastest-growing major cities in the United States, with population north of 220,000 and continuing to add master-planned communities along the Dallas North Tollway and US-380 corridors. The result is a housing stock heavily weighted to 2000–2020 construction — Stonebriar, Phillips Creek Ranch, Starwood, Newman Village, The Trails, Plantation Resort, and dozens of other master-planned developments dominate the city's residential base. Median household income sits above $140,000 and continues to rise as luxury new construction fills in north of US-380.
Frisco's higher-household-income ZIPs are 75033 (west Frisco, Phillips Creek Ranch and the Tollway corridor), 75034 (central Frisco, Stonebriar and Starwood), 75035 (east Frisco, Newman Village and the Trails), and 75036 (south Frisco, Plantation Resort). We respond across all four Frisco ZIPs, with concentrated route coverage through Stonebriar, Phillips Creek Ranch, Starwood, Newman Village, The Trails, and the Preston Road / Eldorado Parkway corridor.
Frisco's new-construction concentration drives a specific damage signature. Builder-grade PEX manifold connection failures in homes 0–10 years old account for the majority of overnight flood losses we see — a single quarter-inch fitting failure can saturate 1,500–2,000 square feet of LVP and drywall before sunrise. Water heaters now installed in attics rather than garages turn slow leaks into ceiling-collapse events, and the new-construction trend toward tankless units adds PRV and condensate-disposal failures to the mix. Frisco sits in the heart of the spring hail corridor moving northeast out of Denton and Tarrant counties — newer master-planned roofs with class-3 shingles take more granule loss per storm than older established neighborhoods to the south. Recent work has taken our crews into Stonebriar, Phillips Creek Ranch, and the Starwood neighborhood near the Tollway.
We work directly with every major carrier writing in Collin and Denton counties — State Farm, USAA, Allstate, Liberty Mutual, Farmers, Travelers, Progressive, Nationwide, Chubb, Texas Farm Bureau, and Germania — plus high-net-worth specialty carriers like Chubb Masterpiece and Nationwide Private Client for luxury master-planned losses. New construction often involves builder warranty plus homeowner policy plus manufacturer warranty overlap; we sort the documentation and coordinate with all parties so the loss isn't on you.
TWM Water Restoration partners with property managers, multi-family operators, and commercial building owners across our service markets. Our IICRC-certified crews respond 24/7 to minimize downtime, document the loss for insurance, and restore the property so tenants and operations get back to normal — fast.
Apartment complexes, condominiums, HOA-managed communities, and student housing all share the same pressure when disaster strikes: keep tenants safe, keep them in their units when possible, and keep ownership informed every step of the way.
Office towers, retail centers, restaurants, medical offices, warehouses, and hospitality properties run on tight margins and tighter schedules. Every hour a space is unusable is revenue lost, which is why we treat speed and documentation as equally important.
The same scope of work we deliver for residential, applied at commercial scale.
Live dispatch is answering the phone, including nights, weekends, and holidays. We'll mobilize a crew, document the scene, and coordinate directly with your insurance carrier.
These steps protect you, your family, and your insurance claim. None of them are difficult. All of them help.
If water is near outlets or appliances, stay out of the room until power is off. Never wade through standing water that could be electrified.
If it's a burst pipe or supply line, shut off the main water valve. If it's storm intrusion, move what you can out of the way.
Before moving anything, photograph every affected room from multiple angles. Insurance carriers require pre-mitigation documentation.
Sooner is always cheaper. Structural damage compounds within 24-48 hours. We'll dispatch the nearest crew at no charge to take the call.
TWM Water Restoration is built for one thing: getting your home and your life back to normal, fast. IICRC-certified crews, professional-grade equipment, and the depth to handle losses of any size, from a single burst pipe to a full commercial flood. Every job is run by a local team that treats your property the way they'd treat their own.
Every market we serve is run by a real local team: people who know the neighborhoods, the building codes, and the local insurance adjusters by name. When you call TWM Water Restoration, you reach the team that will be on your job site.
We document everything to carrier specs, communicate directly with adjusters, and use industry-standard estimating software. You sign one form. We take it from there.
TWM Water Restoration is an IICRC Certified Firm, and every technician is trained and credentialed to the industry's recognized standards in water restoration, fire and smoke restoration, and applied microbial remediation. The work is documented, the methods are proven, and the results are built to hold up.
This is what professional restoration actually looks like. Every job is documented from the first call to the final walkthrough, and every technician on site is IICRC-trained and TWM Water Restoration-employed.
A second-story supply line failure released an estimated 80 gallons of water into this Frisco, TX residence. Our IICRC-certified water damage restoration crew arrived on site within 60 minutes of dispatch. Standing water was pulled with truck-mount extraction, contents were inventoried for insurance pack-out, and structural drying began the same day.
Our mitigation work included containment, controlled drywall demolition cut 12" above the water line per IICRC S500, structural drying, and content pack-out. Once the home was dry and documented, the homeowner's reconstruction was completed by one of our trusted partner contractors — including the hardwood floor refinishing, repaint, and final fixture reset shown above. Direct billed to the homeowner's carrier — homeowner paid only the deductible.
Drywall and insulation cut back to expose studs per IICRC S500. Axial movers and an LGR dehumidifier ran for 5 days until framing moisture content fell below 15%. Skipping demolition is how structural damage compounds within 48 hours behind walls that look fine on the outside.
When water reaches solid hardwood, most contractors quote a tear-out. We dried this Frisco, TX floor over 4 days with mat extractors and ambient dehumidification, then sanded, sealed, and refinished it on site. The homeowner kept the original wood and saved an estimated $14,000+ versus full replacement.
We're adding photos from new water, fire, and storm damage jobs as they're completed. Want to see specific work for your property type? Ask when you call.
Most homeowners' policies cover sudden water damage, fire, storm, and sewage losses. We document every step to your carrier's specifications, communicate directly with adjusters, and bill insurance directly, so you focus on your family while we focus on the claim.
Book Now for a Free InspectionYou pay your deductible. We invoice your carrier for the rest. No upfront costs, no surprise bills.
We come out, assess the damage, and document everything for your claim. No fee. No pressure to use us.
Industry-standard estimating software, photo documentation, and direct adjuster communication. We handle it all, start to finish.
State Farm, Allstate, USAA, Liberty Mutual, Farmers, Travelers, and more. If you have a policy, we can work with it.
Every review on this page is verified from our Google Business Profile. The names are real, the stories are real, and so was the water on their floors.
"Working with TWM Water Restoration was the best decision I made. Billy even came out on a weekend to meet with me. He took the time to explain everything to me and walked me through the entire process. Everyone throughout each stage has been incredible and I'm so grateful. Highly, highly, highly recommend!"
"After a pipe burst in our basement, we contacted TWM Water Restoration and they responded right away. Their technicians were professional, polite, and extremely knowledgeable. The equipment they used removed all the moisture and prevented further damage."
"We experienced serious flooding after a storm and were stressed about the damage. The restoration team showed up quickly and got right to work. They used advanced drying equipment and made sure every corner was properly treated. Our home feels clean, safe, and fresh again."
A clear path through the chaos. We move as fast as possible through every stage of mitigation, document everything to your insurance carrier's specifications, and hand off cleanly to your reconstruction partner so the rebuild can start without delay.
On-site walk-through with thermal imaging and moisture meters. Full documentation for your insurance claim, all on day one.
Truck-mounted extraction, containment of affected areas, removal of unsalvageable materials. We stabilize before we restore.
Commercial-grade dehumidifiers and air movers, monitored daily until structural moisture meets industry-standard targets.
Drywall, flooring, paint, fixtures: completed by an independent reconstruction company. We hand off our full mitigation documentation to a trusted partner GC — or whichever rebuild contractor you choose — so the rebuild starts from clean, dry, fully-documented conditions.
From Rockwall to Weatherford, McKinney to Mansfield. Crews staged on both the Dallas and Fort Worth sides so we're never more than a short drive from your Frisco address.
The questions homeowners and property managers ask most often, answered straight. If yours isn't here, just call.
Every hour matters. Drywall and subfloor degrade within 24-48 hours. Soot bonds permanently in 72. Call now and we'll dispatch the nearest crew, at no cost to even take the call.