Wind, hail, fallen trees, or a roof breach pouring water into your home, every hour matters. Our IICRC-certified crews tarp the roof, board up openings, extract water, dry the structure, and handle your insurance claim end to end. Free on-site assessment, no charge to take the call.
Whatever the storm did, the response is the same: dispatch the nearest crew, tarp the roof, board up openings, extract water, dry the structure, and handle your claim. Here's what we get called out to most.
Straight-line winds, microbursts, and severe thunderstorms strip shingles, tear off siding, snap trees, and drive debris through windows and walls. Even when the structure looks mostly intact, lifted shingles and bent flashing create water-intrusion paths that show up weeks later as ceiling stains and attic mold. Your policy expects you to mitigate further damage immediately.
Hail leaves a deceptively quiet trail. Roof shingles look fine from the ground but their granular surface is fractured, voiding warranty and accelerating leak failure within a year or two. Gutters get dented, AC condenser fins get crushed, skylights crack, and vehicle hoods dimple. Adjusters require documented impact patterns; the inspection has to happen fast before storm chasers and weather data muddy the claim.
The big losses, where roofs are torn off, trees are through living rooms, and walls are missing. Now you have wind damage, structural compromise, water intrusion, electrical hazards, and contents exposure stacked on top of each other. We coordinate the full mitigation as one job: emergency stabilization, water mitigation, and structural repair as one mitigation job. Once we hand off, an independent reconstruction partner takes the rebuild from there — so you’re not stuck managing five different vendors yourself.
Wind-driven rain through a compromised roof, water cascading through ceiling light fixtures, soaked insulation, and saturated drywall, this is where most storm losses turn into mold claims. The roof is the priority because every additional hour of exposure compounds the interior damage. Tarp first, extract water second, dry the structure third, then rebuild. In that order.
When you call, the crew that shows up has one job: stabilize the property, dry it out, document everything for your insurance carrier, and rebuild what the storm broke. Here's what that looks like in practice.
Emergency board-up & roof tarping. The single most important first step. Every additional hour of an exposed roof or open window is more water damage, more mold risk, and more interior rebuild scope. We secure openings and tarp roof breaches within hours of dispatch. Failure to do this promptly is one of the most common reasons carriers deny secondary damage claims, your policy obligates you to mitigate further loss.
Water extraction & structural drying. Once the envelope is sealed, the next priority is removing standing water and bringing the structure back to a dry standard before mold takes hold. Submersible pumps for standing water, truck-mounted extractors for saturated carpet and pad, then air movers and commercial dehumidifiers running continuously for 3 to 5 days. Daily moisture readings on framing, drywall, and subfloor logged and submitted to the adjuster.
Documented damage assessment. Wind, hail, and tree-impact claims live or die on documentation. We photograph and video the roof, exterior, interior, attic, and contents; we map hail-strike patterns and impact points; and we produce an Xactimate-formatted scope of loss your adjuster can act on. The shown photo is from an active TWM Water Restoration storm-damage job during the containment and drying phase.
Antimicrobial treatment. Storm water (especially from extended roof exposure) often arrives with debris, insulation contamination, and bacterial load. Once moisture readings confirm dry standard, affected cavities get antimicrobial treatment to prevent post-loss mold growth. This is the difference between a rebuild and a rebuild-plus-mold-remediation six months later.
Contents pack-out & cleaning. Furniture, electronics, clothing, and personal items affected by water intrusion get inventoried, packed out to our climate-controlled facility, cleaned per material type, and stored until rebuild is complete. Photos and inventory submitted to your carrier throughout.
Rebuild. Roof repair or replacement, drywall, paint, trim, flooring, framing where needed, siding, and any structural elements are completed by an independent reconstruction company. We’ll connect you with one of our trusted partner GCs — or work with whichever rebuild contractor you choose — and hand over our full mitigation documentation so they start with everything they need for the carrier.
Active mitigation job: TWM Water Restoration crew demolishing water-damaged flooring with adjacent rooms sealed in plastic containment. Affected materials documented and removed before drying and rebuild begin.
Buried in every standard homeowners and commercial policy is a clause requiring you to take "reasonable steps to protect the property from further damage" after a covered loss. After a storm, that means tarping the roof, boarding up broken windows, and stopping water intrusion, fast. Most carriers will reimburse the cost of emergency mitigation. What they often won't reimburse is the additional damage that happens because nothing was done.
Mold is the classic example. A roof breach gets tarped at hour 6 and the interior dries out cleanly. Same breach gets ignored for 72 hours and you have saturated insulation, mold growth across drywall and framing, and a contents loss that didn't have to happen. The original wind damage is covered. The mold often isn't, because the policy says you should have prevented it.
If your roof is breached, a window is broken, or water is coming in, please don't wait. Call us today and we'll dispatch a crew to tarp, board up, and document, at no cost to take the call.
A clear path through the chaos. Most storm damage mitigation jobs run 3 to 10 days — that's the phase TWM Water Restoration handles directly. We move as fast as possible, document everything to your insurance carrier's specifications, and hand off cleanly to your reconstruction partner so the rebuild can start without delay.
Same-hour dispatch once the property is safe to access. Roof, exterior, interior, and contents documented with photos and video. Hail-strike patterns mapped. Written scope your carrier can act on.
Roof tarping and emergency board-up of broken windows and openings. The single most important step for protecting both the property and your insurance claim from secondary damage exclusions.
Water extraction, structural drying with commercial air movers and dehumidifiers, and antimicrobial treatment to prevent post-loss mold growth. Daily moisture readings logged for the carrier.
Roof repair, drywall, paint, trim, flooring, framing where needed, and contents restoration. One contract, one point of contact, your property back the way you remember it.
Most homeowners have never filed a property claim before. Adjusters have, every day. Wind and hail claims especially are heavily scrutinized: was the damage actually storm-related, or pre-existing wear? Were mitigation steps taken promptly? Is the scope reasonable? The gap between what your policy covers and what gets approved often comes down to documentation, photos, moisture readings, hail-strike mapping, scope of loss, and Xactimate-formatted estimates. We've worked with State Farm, Allstate, USAA, Farmers, Liberty Mutual, Travelers, Progressive, and most regional carriers.
Book a Free On-Site AssessmentMost homeowners pay deductible only. We invoice the carrier for the rest, no upfront costs.
The format your adjuster expects, the first time. Industry-standard pricing and scope.
Submitted as carrier-ready documentation throughout the entire mitigation period.
One project manager from first call to final walkthrough. No handoffs, no chasing.
Three things every TWM Water Restoration storm damage job has in common, no matter the market or the size of the loss.
We don't sub out storm damage work. Every crew on every job is a TWM Water Restoration W-2 employee, trained on our protocols and our standards. The person who shows up at your door is on our payroll, not a 1099 storm chaser following the weather radar from out of state.
Direct billing, Xactimate estimates, moisture readings logged daily, and a single project manager on your file from intake to final invoice. We've handled enough storm claims that we know what your carrier wants before they ask, and we know which mitigation steps protect the claim from secondary-damage exclusions.
Every job runs to IICRC water-restoration and structural-drying standards: documented water extraction, proper drying protocols, antimicrobial treatment, and equipment sized to the affected area. The certifications matter because your carrier knows what they mean. So do the courts, if it ever comes to that.
Three real reviews, every one a verified storm damage job. Names, neighborhoods, and the loss type are real.
"Hailstorm in May took out our roof and put dents in everything outside. Tree limb came through the office window. TWM Water Restoration had a crew at the house within 90 minutes, tarped the roof, boarded up the window, set up air movers in the soaked rooms. They handled the whole insurance claim for us. Three weeks later you'd never know it happened. Worth every penny of the deductible."
"Massive thunderstorm dropped a tree limb through the roof of our master bedroom in the middle of the night. Crew showed up before sunrise, tarped the roof, extracted the water, set up dehumidifiers. Documented everything for State Farm. Rebuild took about a month. No surprises, no fights with the adjuster."
"Wind storm peeled shingles off half the roof and we didn't realize until water started coming through the ceiling. Called TWM Water Restoration, they had someone up on the roof tarping within hours. Pulled out wet insulation, dried the framing, and coordinated the whole roof replacement with our insurance. They covered all of it minus our deductible."
Same standards everywhere. Different team in each market, because the person dispatched to your address should know the city, not just the zip code.
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View Oklahoma City Coverage →The questions homeowners ask most often after a storm. If yours isn't here, just call.
Every hour an exposed roof or open window stays unmitigated is more interior damage and more risk to your insurance claim. Call now and we'll dispatch the nearest crew to tarp, board up, and document, at no cost to even take the call.
